TOPS
Techknow Operational Software
Techknow Operational Software (TOPS) is a cloud based subscription service developed to improve Help-Desk efficiency by remotely monitoring the health of Techknow systems. TOPS is first in the industry to provide your help-desk with diagnostic tools to maximize functionality and proactively diagnose technical issues. In many cases, the help-desk will be able to resolve issues without dispatching a field technician thus reducing service costs and virtually eliminating repeat service calls.